A review of the Taxify vs Uber services in South Africa, and how they differ.
Note: This post is not sponsored. I just wanted to share my thoughts.
A little-known fact about me is that I don’t drive. I’m a fully-grown adult and while I can drive, I don’t have my license. I know some people find it insane, but I’ve never had the urge to be a driver and I’ve never had the need to do so. Before I worked from home with Inkfish Digital, I used public transport to and from town. Easy, peasy.
Of course, there are times when I need to get around without the help of public transport and when my darling husband is at work. It’s moments like that when the Taxify and Uber services are my best friends. In fact, it’s become a family joke that I’ll request an Uber at the drop of a hat.
While Uber is the most popular taxi choice at the moment, there’s another service that is starting to make a name for itself in South Africa, and in my case, Cape Town. Taxify is still fairly new here in South Africa, but it’s quickly growing in popularity. I’ve used both of these services and I’ve decided to chat about them both in the post below.
Note: These are random locations. Sorry, no stalking here! Also – images were correct at the time of publication.
App: Sleek and easy to use, the Uber app is a delight to use. Once you’ve opened the app, you can choose whether you’d like to use the UberX, UberXL, or UberBLACK service.
You can access the Help section which answers pretty much any question you might have without having to leave the application. The app also allows you to see previous trips via the History option. Rate each trip once you’re done and you can also raise any issues with a particular trip from inside the app.
Services: I mentioned before that you can choose between UberX, UberXL, or UberBLACK. Each of these services has their own cost and you’ll be picked up by different kinds of vehicles. Uber has special services that run randomly such as UberEATS, but you’ll need to keep an eye on their social media channels for more info.
- UberX is the cheapest option and the cars can vary. Besides the cost, UberX is a great option due to the vast amount of cars on the road.
- UberXL is for larger groups wanting to travel together, up to 6 people. The vehicles are often SUVs such as Toyota Highlanders or Ford Explorers.
- UberBLACK is for the fancy rider! I’ve been in an UberBLACK once after winning a competition and the cars are beautiful. Obviously the price of the ride is affected by this too.
Cost for the UberX Service: Uber charges a base fare of R5, a cost of R7 per km applies, a minimum ride will cost R20, and there’s a cancellation fee of R25. The costs can vary slightly from city to city, but these are currently the fares for Cape Town.
Free Uber Ride: If you want to try Uber for the first time, download the app on your iPhone, Android, or Windows Phone. Use the code re8qg and you’ll receive your first ride up to R100 for free!
UberEATS: The food delivery service by Uber is now live in South Africa too! You can use my code eats-re8qg to receive R50 off of your first 2 orders!
App: Much like the Uber app, the Taxify app is easy to use and you have many of the same functions. You can get a fare estimate, order a ride, see your ride history, and rate your ride. My favourite feature of the Taxify app is that once you’ve ordered your ride, you can message your driver.
When using the Uber app, the only way to communicate with your driver is by calling them through the app. However, if you’re like me and you hate talking on the phone, messaging the driver any details they need to know is much easier. It’s a great feature and definitely something that Uber should implement.
Services: Taxify has only one service on offer and that means that you only have one price to pay. However, many drivers who work for Uber also work for Taxify. That means if you order a Taxify ride, you may just land an UberBLACK car like I did, plus there’s no extra cost! While Taxify is still growing as a service, there may not be as many vehicles on the road, so the wait can be a little longer.
Cost: The minimum fare in South Africa is R20 per ride and the cost per km is only R7. The base fare is R5.
*UPDATE* Taxify is now available in Cape Town, Johannesburg, and Durban as of the 9th of December 2016!
Free Taxify Ride: Keen to try this new taxi service? Download the app on your iPhone, Android, or Windows Phone. Use the special code ROBYNVA7 and you’ll receive R100 off your first ride!
And the winner is… Honestly, the Taxify and Uber services are so similar that it comes down to the smallest details about which company I prefer. While I do love Uber, the messaging feature, friendly drivers, and the fact that I love supporting small businesses means that I now choose Taxify as my go to ride every time.
What do you think? Do you make use of taxi services or do you prefer to be behind the wheel? Tell me about it below.